Introduction
Welcome to Chart AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
Information We Collect
Technical Analysis Images
Our app processes chart images that you provide for technical analysis. These images are:
- Temporarily transmitted to our AI processing pipeline via Firebase Cloud Functions
- Used only to generate analysis responses
- Not stored by us on our own servers
- Processed automatically by third-party AI providers; we do not manually review your submitted images
App Usage Data
For subscriptions and app operations, related service providers may process limited technical and transaction data, such as:
- Subscription and entitlement status
- Basic diagnostic and service reliability information
How We Use Your Information
We use the collected information for the following purposes:
- To provide technical analysis of your charts
- To improve our AI analysis algorithms
- To enhance app functionality and user experience
- To process your subscription payments
- To provide technical support
Data Storage and Security
We prioritize the security of your data:
- Saved analysis results and chat history are stored locally on your device
- If you choose to save a chart image, it is stored locally on your device
- Server-side image retention by us is 0 days (we do not store uploaded images)
- Your locally saved data can be deleted at any time from in-app settings
- We implement industry-standard security measures to protect your information
Subscription and Payments
For our subscription service:
- Payment processing is handled securely through Apple's App Store and Google Play Store
- We do not store your payment information
- Subscription management is handled through your device's app store settings
Third-Party Services
We use the following third-party services:
- Firebase Cloud Functions to securely relay AI analysis requests
- Google Gemini API for chart analysis generation
- RevenueCat for subscription management
- Apple App Store and Google Play Store for billing and app distribution
Your Rights
You have the right to:
- Access your locally stored data
- Delete your data from the app
- Cancel your subscription at any time
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: recepsevimbusiness@gmail.com